How do I return an item?

100% Satisfaction Guarantee
Solana Health, inc. is dedicated to exceeding your highest expectations. If you are not satisfied with your purchase you may return it for a refund.

Refund/Return Policy:  

Original sales receipt must accompany returns.
We accept returns for exchange or refunds within 15 days after delivery of the product unless otherwise stated.  At our sole discretion after 15 calendar days, we will offer an exchange or store credit only. Returned items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
    · -without showing signs of wear or damage in any way
    · -within 15 calendar days of the delivery date (after 7 days no returns are allowed)
    · -must not be a special order or a custom order
    · -unless noted that it cannot be returned or has a different return  policy time period other than that 15 days noted in that item's  particular item description.

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.

Refunds may be contingent upon inspection of item(s) once we receive it.

Customer is responsible for all shipping costs if seller is not at fault.

 

Please send all returns to:

SOLANA HEALTH INC
1104 Camino Del Mar Suite 15
Del Mar, CA 92014
Customer Service Number    1- 888.809.6424